AI Assistant Transparency Notice

Why this notice exists

Many people now reach The Heather Cutler Foundation through a personal AI assistant — asking it to find a clinical trial, explain a program, or help with an application. This notice explains what the foundation's assistant-facing services actually are, what they cannot do, and where a person takes over, so you can judge what an assistant tells you about us.

The services, as they actually are

Clinical trials search (live, in testing). Our service at heathercutler.ca/mcp/trials contains no language model. It answers database queries against a mirror of ClinicalTrials.gov listings, refreshed daily, and returns the registry's own records with their source links and dates. It cannot invent a trial, a site, or a date. Every response carries a TEST BUILD notice while the service is in testing.

Port to Care application service (live pilot). The service at heathercutler.ca/mcp/port-to-care contains no language model either. It validates a small set of fields, shows you a plain-language summary of exactly what will be submitted, and submits only after you confirm the summary and record consent. The email route to apply remains open alongside it.

Site search (interim). A search service over our published pages returns page text to assistants. It carries no verification labels, and we describe it as interim; a governed knowledge service whose records carry sources, checked dates, and verification status is in design.

The limits that matter

• No eligibility determinations. Nothing the foundation operates decides or predicts whether you are eligible for a clinical trial or whether a grant application will be approved. The strongest statement our trial information supports is "you may qualify for this trial" — the trial team makes the final determination at screening, and foundation staff make grant decisions.
• No medical advice. Our services do not give treatment recommendations, dosing information, comparisons of treatments, or prognoses. Our guides carry "Pending medical review" until a qualified medical professional has actually reviewed them, and that status travels with the content.
• Labels mean what they say. A record a person has checked against its source is labelled verified. Everything else from the registry is labelled a registry mirror. Machine-proposed structured tags derived from trial criteria are proposals only — they are never served to you as verified, and nothing derived from criteria is used to filter results until a person has checked it word for word.
• Honest emptiness. A search with no matching records returns an empty result and the route to a human. Results are never padded or silently broadened.
• No personal health information. The trials and knowledge services are built with no field that can hold personal health information. Do not give an assistant health details to pass to them; there is nowhere for them to go.
• If an assistant says more than this, it is going beyond our services. An assistant summarizing our records in its own words can make mistakes we cannot control. The records themselves — with their source links, dates, and labels — are the foundation's statements; check anything consequential against them, or ask us.

The route to a person

Every service names a human route. Reach the foundation at support@heathercutler.ca about any application or service, at info@heathercutler.ca with concerns about information an assistant gave you, or by phone at 1-855-754-5045. Concerns are read by a person.